Posted by: admin in Uncategorized on June 7th, 2010
The unique characteristics of manufacturing work in the CM industry rather result from the nature of integration into the global value chains of the IT-industry. Some basic characteristics of CM-work can be summarized as follows:
- “Work without a product”: as CM-plants do not manufacture their “own” products, quality management and workplace control has to be refocused on customer orientation. Manufacturing has to be organized as “service work”;
- Relatively low wages with high variable proportions: as most CM-plants are located in low-cost areas, manufacturing wages and benefits are rather modest, and bonus-oriented pay-systems (including stock ownership and options) have to ensure customer orientation;
- Labor flexibility: The constant and very rapid change in production volumes is managed by an extensive use of various kinds of flexible employment.
- Quality management based on restricted teamwork: in most plants there is an ideology of “team orientation”, but no formal structure of work groups etc., as known from team concepts in other industries; and
- A heavy reliance on women and minority workers: as in most areas of electronics manufacturing, the majority of the manufacturing workforce is female. In the U.S., in California in particular, the workforce is mainly recruited from ethnic minorities in disadvantaged labor market positions.
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